To contact IonyxHub, email [email protected]. A person reads every message, and we aim to reply within a few working days.
Good reasons to write
- You found a factual error, an out-of-date rule or a calculation that does not add up.
- A lesson confused you, or a term is missing from the glossary.
- Someone has contacted you using the IonyxHub name. We will note it, and you should also report it to the police or your financial regulator.
What we cannot help with
IonyxHub is not an exchange, broker, wallet provider or adviser. We cannot:
- open, close or look into an account at any company, including one you think belongs to us;
- process deposits or withdrawals, or trace or recover lost funds or coins;
- tell you what to buy or sell, or whether a particular platform is safe;
- give personal financial, tax or legal advice.
Please never send us passwords, recovery phrases, card details or copies of identity documents. We will never ask for them.
When reporting an error, it helps to include the page address and the sentence or figure concerned, and, if you can, where you found the correct information. We check every report against primary sources before changing a lesson, as described in our editorial policy.
If you think you have been scammed, the steps in our scam lesson explain who to contact first.